Terms ofService

FLOOWLA ("FLOOWLA", "we", "us") is a video editing studio operated by FLOOWLA LLC, registered in USA under registration number [Registration no.], with its registered address at 30 N Gould St Ste N, Sheridan, WY 82801 USA. You can reach us at hello@floowla.studio.

By ordering our services, sending us footage, or paying an invoice, you ("the Client", "you") agree to these Terms of Service.

FLOOWLA provides video editing and post-production: cutting and assembly, captions and subtitles, motion graphics, color grading, sound design and mixing, and delivery of finished files formatted for social platforms — Instagram, TikTok, YouTube, Facebook, LinkedIn and others.

The exact scope, deliverables, number of videos, revision rounds and deadlines for each project are set out in the written quote or order confirmation we send you before work begins ("the Order"). Where an Order conflicts with these Terms, the Order wins for that project.

• Prices are stated in [Currency] and [include / exclude] applicable taxes.
• Card payments are processed securely by Stripe. We never see or store your full card number.
• Unless the Order says otherwise, projects start with a [50%] deposit; the balance is due on delivery of the final files.
• Monthly retainers are billed in advance at the start of each billing period.
• Invoices are due within [7] days. We may pause work and hold deliverables on overdue accounts.

You confirm that you own — or have permission to use — all footage, music, logos, fonts and other materials you send us, and that our use of them to complete your project infringes no third party's rights.

Keep your own backup of the raw footage. We hold project files for [90] days after final delivery, after which they may be deleted.

Each Order includes the revision rounds stated in it — by default [2] rounds per deliverable. Revisions cover changes inside the agreed scope: pacing, caption wording, music choice, color adjustments. New footage, new concepts, extra deliverables, or changes after final approval are quoted as additional work.

A deliverable counts as accepted when you approve it in writing, or [7] days after delivery if we hear nothing.

Once the project is paid in full, you own the final delivered videos and can use them anywhere, indefinitely. We keep ownership of our project files, templates and working methods. Unless you tell us otherwise in writing, we may show the finished work in our portfolio and on our own social channels.

Delivery dates depend on receiving your footage, materials and feedback on time. Delays on your side move the deadline by the same amount. We're not liable for missed posting dates caused by late materials or late feedback.

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms.

We don't produce content that is illegal, defamatory, hateful, or that infringes someone else's rights. We may decline or stop a project that breaks this rule; work already completed is billed pro-rata.

To the maximum extent the law allows, our total liability for any claim arising from a project is limited to the amount you paid us for that project. We're not liable for indirect losses such as lost profit, lost audience growth, or platform decisions — removed posts, demonetization, account restrictions.

These Terms are governed by the laws of [Country]. Any dispute we can't settle amicably goes to the competent courts of [City, Country].

We may update these Terms. The version published here when you place an Order is the version that applies to that Order.